Technical Support Links Computer and Internet Related Resources

This is a collection of helpful web sites and software (some of which is free to use) to make your life a little easier. If you run into a problem, and just don't know what to do, let us do the work for you and you'll be back up and running in no time.

Don't forget to check out our Essential Windows Freeware.

Antivirus Software and Services

  • AVG Free Antivirus is free for non-commercial home use. Paid, commercial versions also available.
  • Avast Free Antivirus is free for non-commercial home use. Paid, commercial, versions are also available.
  • Security Essentials is a new free antivirus from Microsoft. Free for all users.
  • Comodo offers free Antivirus, Firewall and other applications for Microsoft Windows. Free for all users.
  • Housecall is a free online virus scanner from Trend Micro.
  • BitDefender Online Scanner is free-to-use. BitDefender also produces the DefenderPro line of security software.
  • ActiveScan is a free online scanner from Panda Security. Panda also produces a line of commercial security applications and the free Cloud Antivirus.
  • Symantec, makers of Norton Antivirus and related products. Norton versions 2009 and newer are much improved over earlier ones.
  • Network Associates, makers of McAfee Viruscan and related products. Stinger is their free utility for cleaning specific, common viruses. Their Managed Antivirus product is a good choice if you have several computers or have a business and need 'install it-and-forget it' simplicity.
  • Sunbelt Kerio is a free-to-use firewall for Windows (has a free version and a paid version with extra features). Windows XP and newer has a basic software-based firewall built in.

Looking for Antivirus software for Windows 98 or Windows Me? You're running out of choices! BitDefender Antivirus v10 still supports these older versions of Windows, and may just be the only one left that does. There are no free Antivirus products still available, and still kept up-to-date, for Windows 98 or Me.

Anti-Spyware Software and Services

  • Lavasoft Adaware, a free anti-spyware utility (an enhanced commercial version also available)
  • Spybot Search & Destroy, a free anti-spyware utility. Works with older versions of Windows like Windows 98 as well as Windows Vista (and everything in-between).
  • Webroot Spysweeper, a commercial anti-spyware utility (a free trial available)
  • Spyware Warrior, a valuable resource on spyware and anti-spyware utilities
  • HiJack This is a popular free utility to help clean up spyware and other unwanted programs. (for advanced users)
  • Javacool Software, creators of Spyware Blaster & Spyware Guard, free utilities to help prevent getting spyware.
  • Microsoft Malware Removal Tool - detects and cleans certain types of malware. It is provided in monthly Windows updates or you can run it manually.

Free Software - HOT!

  • Cobain Backup: Free backup and backup-to-ftp software for Windows.
  • Pricelessware is a directory of some of the best free software for Microsoft Windows
  • The free and open source office suite; with word processor, spreadsheet, presentation maker and database. Good compatibility with Microsoft Office document formats.
  • Abiword: A free and open source word processor for Windows, Macintosh and Linux computers
  • Ubuntu Linux: A free and open source operating system derived from Debian GNU/Linux. Ubuntu and Debian include large repositories of compatible applications, games, server software and development tools. We sell Linux-compatible computer systems, and can pre-install Ubuntu, Debian, or selected other distributions.
  • Ubuntu Guide - A community-edited user guide to help you get the most out of Ubuntu.

Computer Hardware and Software Support

Microsoft Sites

  • Microsoft Corporation - Microsoft's home page
  • Microsoft Clipart Library - Library of clipart, images and icons for users of Microsoft Office programs.
  • Microsoft Office - Information about current versions of the Microsoft Office suite and individual applications.
  • Microsoft Security - Information from Microsoft on updating and securing your Windows and Office software, and Windows-based networks.
  • Microsoft Support - Extensive knowledgebase of support articles for Microsoft products
  • Microsoft Windows - Information about all current versions of Microsoft Windows
  • Windows Media Player - WMP10 is a recommended upgrade for Windows XP users, as it adds mp3 file support (WMP11 and WMP12 found in Vista and Windows 7, respectively, already support mp3 files). When ripping audio to wma files, be sure to disable automatic copy protection.
  • Windows Update - Keep your Windows and Microsoft Office up-to-date

Other Informative Sites

  • Wikipedia (often referred to as simply 'the Wiki') is a community edited and maintained encyclopedia with over 1.6 million articles (and still growing) on a vast range of topics; from the usual people, places and things, to computer related terms, and even your favorite television shows. Also available: Dictionary, News, Textbooks, and other resources.
  • Electronic Frontier Foundation: Learn about your rights online, how to protect them, and what big business & government is doing to take them away.