Virus, Spyware and Malware Removal

Virus and malware infections can slow your computer down and even make it completely unusable. In addition, an infection puts the data stored on your computer, and even what you type, such as passwords, at risk.

Cleaning-up a Windows computer infected with viruses, trojans, spyware and other malware can be a nightmare. Doing it right takes knowledge, skill and experience. Our staff has been cleaning viruses and malware off local customers' computers for over ten years.

If you suspect a virus or malware infection, stop using the computer and bring it in. The more you use an infected system or the longer one remains online, the worse the infection can get and the higher the risk to your data and privacy.

Your existing Windows installation, including all its programs and data, can often be preserved while cleaning up the computer; but for the very worst infections, a format and reinstall of Windows may be easier, faster and cheaper. If that is the route you decide for us to take, we can backup your documents, music, pictures, favorites and other data before reinstalling Windows or restoring the system to its factory software load.

A format and reinstall is also recommended for rootkit and backdoor infections, or if you keep sensitive data on your computer such as medical or financial records.

We'll also provide recommendations for you and your family to help avoid a reinfection.

Antivirus and Antimalware Software

Black River PC keeps a selection of antivirus software, such as Norton, McAfee and Kaspersky, in stock for immediate sale, usually at prices lower than what you will find at chain stores such as Walmart or Best Buy.

Check with us before you renew your antivirus update subscription, as our prices for a new retail package is almost always cheaper than what you can renew your existing subscription for.